(2) Unobangela wophando:
① Ukuchonga kunye nokuqinisekisa unobangela othe ngqo wento engaqhelekanga: Ukuba unobangela uyabonakala, qinisekisa.Ukuba unobangela awubonakali, qwalasela oonobangela abanokubakho kwaye uqinisekise eyona nto inokwenzeka.Qinisekisa unobangela othe ngqo ngokusekelwe kwizibakala.
② Ukusebenzisa i-“Five Whys” indlela yophando ukuseka ikhonkco lesizathu-kunye nesiphumo esikhokelela kwingcambu yonobangela: Buza: Ngaba ukujongana nonobangela othe ngqo kukuthintela ukuvela kwakhona?Ukuba akunjalo, ndingafumanisa unobangela wenqanaba elilandelayo?Ukuba akunjalo, yintoni endikrokrela ukuba unobangela wenqanaba elilandelayo uba yintoni?Ndingaqinisekisa kwaye ndiqinisekise ubukho bonobangela wenqanaba elilandelayo?Ngaba ukujongana neli nqanaba lesizathu kuthintela ukuvela kwakhona?Ukuba akunjalo, qhubeka ubuza "kutheni" de unobangela ufunyenwe.Yima kwinqanaba apho kufuneka inyathelo lokuthintela ukuphindaphinda kwaye ubuze: Ngaba ndiyifumene unobangela wengxaki?Ngaba ndinokuthintela ukuvela kwakhona ngokujongana nesi sizathu?Ngaba oku kubangela ikhonkco kwingxaki ngekhonkco lesizathu-kunye nesiphumo esisekwe kwiinyani?Ngaba eli khonkco liphumelele uvavanyo "ngoko"?Ukuba ndiphinda ndibuze “kutheni” kwakhona, ngaba oko kuya kukhokelela kwenye ingxaki?Qinisekisa ukuba usebenzise indlela yophando ethi “Zihlanu Kutheni” ukuphendula le mibuzo.
Kutheni sinale ngxaki?Kutheni le ngxaki ifikelela kumthengi?Kutheni inkqubo yethu ivumela ingxaki ukuba yenzeke?
(3) Ukulungiswa kwengxaki kubandakanya ukusetyenziswa kwamanyathelo okwexeshana ukujongana neziganeko ezingaqhelekanga de kube unobangela osisiseko unokuqwalaselwa.Umbuzo: Ngaba amanyathelo exeshana aya kuyiphelisa le ngxaki de kube kuphunyezwe amanyathelo okulungisa asisigxina?Sebenzisa amanyathelo okulungisa ukujongana nonobangela nokuthintela ukuvela kwakhona.Umbuzo: Ngaba amanyathelo okulungisa aza kuyithintela le ngxaki ukuba yenzeke?Khangela kwaye uqinisekise iziphumo.Umbuzo: Ngaba isicombululo siyasebenza?Ndingaqinisekisa njani?Kutheni usebenzisa uluhlu olu-5 lokuhlalutya lwe-Whys ukuqinisekisa ukuba ulandele imodeli yokusombulula ingxaki xa ugqibezela inkqubo yokusombulula ingxaki.
Ixesha lokuposa: Jun-09-2023
